Privacy Policy
At Theoroma Mahogany Teakwood, protecting your privacy and personal information is very important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website, browse our products, or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
What Kind of Information Does Theoroma Mahogany Teakwood) Collect?
We collect information to provide a smooth, secure, and personalized shopping experience.
Personal Information
When you place an order, contact us, or interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
Payment Information
All payments are processed through secure third-party payment gateways. We do not store your full debit card, credit card, UPI, or banking details on our servers.
Automatically Collected Information
When you visit our website, certain data is collected automatically, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the website
- Approximate location and referral source
How We Use Your Information
The information collected by Theoroma Mahogany Teakwood is used to:
- Process and deliver your orders
- Provide customer support and order-related communication
- Improve products, services, and website performance
- Send promotional updates, offers, and product launches (only if you opt in)
- Detect and prevent fraud, misuse, or unauthorized activity
- Fulfill legal, tax, and regulatory obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user preferences.
Cookies help us improve navigation and show relevant content. You may control or disable cookies through your browser settings; however, some features of the website may not function properly.
Marketing Communication & User Consent
With your consent, we may contact you via email, SMS, or WhatsApp regarding:
- Order confirmations and delivery updates
- Promotional offers and discounts
- New product launches and seasonal campaigns
You may opt out of promotional communications at any time by unsubscribing or contacting us directly.
Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information.
Your data may be shared only with:
- Payment processing partners
- Shipping and logistics service providers
- Website analytics and marketing service providers
- Legal or regulatory authorities when required by law
All third-party partners are required to maintain confidentiality and protect your information.
How We Protect Your Data
We take reasonable and appropriate measures to safeguard your personal information from unauthorized access, misuse, loss, or disclosure.
These measures include:
- Secure servers and encrypted technologies
- Restricted access to personal data
- Regular monitoring and security updates
While we strive to protect your data, no online system can guarantee complete security.
How Is Personal Information Secured?
Personal information is secured using industry-standard technical and organizational safeguards. Sensitive data is handled only through trusted and compliant service providers.
Despite our best efforts, transmission of information over the internet is not entirely secure, and users share information at their own risk.
How Long Is Personal Information Retained?
We retain personal information only for as long as necessary to:
- Provide services and fulfill orders
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our policies
Once personal data is no longer required, it is securely deleted or anonymized.
Your Rights and Choices
You have the right to:
- Access your personal information
- Request correction or updates to your data
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications
You may exercise these rights by contacting us using the details provided below.
Third-Party Services
We may use third-party tools and services for payments, analytics, shipping, and marketing. These service providers operate under their own privacy policies and are permitted to use your information only for authorized purposes.
Children’s Privacy
Our website and products are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors.
If such information is identified, appropriate steps will be taken to remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting, along with an updated “Last Updated” date.
We encourage you to review this policy periodically to stay informed.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, you may contact:
Theoroma Mahogany Teakwood
Email: support@mahogany.theoroma.com